At Channel Islands Flowers (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, make a purchase, or interact with us in any way.
Information We Collect
We may collect the following types of information:
Personal information: such as your name, email address, phone number, billing/shipping address, and payment information when you make a purchase or contact us.
Usage information: such as your IP address, browser type, device information, and pages visited on our site.
Cookies and tracking technologies: used to improve your browsing experience and analyze website traffic
How We Use Your Information
We use the information we collect to:
Process and fulfill your orders.
Communicate with you about your purchases, promotions, or inquiries.
Improve our website, products, and customer service.
Comply with legal obligations.
We do not sell your personal information.
Sharing Your Information
We may share your information only with:
Service providers who help us operate our business (such as payment processors or delivery partners).
Legal authorities if required by law or to protect our rights.
All third parties are required to keep your information secure and use it only for the purposes we specify.
Your Privacy Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
Know what personal data we collect and how it is used.
Request access, correction, or deletion of their personal data.
Opt out of the sale of their personal data (we do not sell personal data).
Not be discriminated against for exercising their privacy rights.
To exercise your rights, please contact us at: buyflowers@channelislandsflowers.com
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.
Security
We take reasonable precautions to protect your information from loss, misuse, or unauthorized access. However, no method of internet transmission or storage is 100% secure
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.